Terms & Conditions

Why buy from Ukulele Center Bangladesh?

Located in Dhanmondi 32 (Old), Metro Shopping Mall, Bangladesh, Ukulele Center Bangladesh strives to maintain a diverse, high quality inventory of Musical Instruments along with exceptional customer service. We carry a wide range of instruments and accessories, including various brands of Ukuleles, guitar, band and orchestral instruments, pianos, amps, sound systems, and so much more!

With experienced technicians staff and enough of experience between them all, you can rest assured any instrument you purchase from Ukulele Center Bangladesh is in the best condition possible! Our ENTIRE STORE is maintained at 50% humidity year round per manufacturer’s stringent requirements. All items will be packaged carefully to ensure their safe arrival. Ukuleles will have their string tension lowered and packaged to manufacture specs or better. Ukulele Center Bangladesh guarantees quality products, fast shipping, and top-notch customer service!

Please contact us if you have any questions!

Did you also know;
Ukulele Center Bangladesh has your GUARANTEED BEST PRICE on musical instruments; if you ever find a lower price, let us know – We will match It!

If you find a lower price on a musical instrument at a local retail competitor’s store or major online retailer, we will match the price. At the time of purchase, we will match the current pre-tax price for new, identical, immediately available products from a local retail competitor’s store or major online retailer. Please note that we are not obligated to (but will always do our best to) price match musical instrument accessories (picks, strings, drumsticks, heads, reeds, etc.) as these products are already competitively priced and best purchased in person to verify the products freshness, quality, and consistency.

This guarantee is limited to one price match per identical item, per guest and does not apply to: online prices of third party vendors (Marketplace vendors), post purchase price match requests to competitor’s prices, offers that include financing, gift card offers, bundling of items, free items, pricing errors, mail-in offers, coupon offers, competitors’ service prices, items that are advertised ms, our competitor’s Deal of the Day, special hour sale event items, credit card offers, and items for sale in “Black Friday / Cyber Monday” advertisements.

Return & Refund Policy-

  • 1- If your product is defective / damaged or incorrect/incomplete at the time of delivery, please contact us within the applicable                 2- return window. Your product may be eligible for refund or replacement depending on the product category and condition.
  •  3- Please note that some products are not eligible for a return if the product is “No longer needed”
  •  For device related issues after usage or the expiration of the return policy window, we will refer you to the brand warranty center (if applicable). For more information on warranty claims please view our Warranty Policy.
  • Valid Reasons For Return-
  •   Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival)
  •   Delivered Product is incorrect (presentation different on website) / incomplete (missing parts)
  • Apply for Refunds
  • Any customer can apply for refund if his/her order placed in wrongly
  • if ordered any defective or wrong goods
  • If ordered any product which is not in stock
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